Aqua Clara International (ACI) requires directors, officers and employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities.
As employees and/or representatives of ACI, everyone must practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws and regulations.
Reporting Responsibility This Whistleblower Policy is intended to encourage and enable employees and others to raise serious concerns internally so that ACI an address and correct inappropriate conduct and actions. It is the responsibility of all board members, officers, employees and volunteers to report concerns about violations of the organization’s code of ethics or suspected violations of law or regulations that govern ACI operations.
No Retaliation It is contrary to the values of ACI for anyone to retaliate against any board member, officer, employee or volunteer who in good faith reports an ethics violation, or a suspected violation of law, such as a complaint of discrimination, or suspected fraud, or suspected violation of any regulation governing the operations of ACI. An employee who retaliates against someone who has reported a violation in good faith is subject to discipline up to and including termination of employment.
Reporting Procedure ACI has an open door policy and suggests that employees share their questions, concerns, suggestions or complaints with their supervisor. If one is not comfortable speaking with his/her supervisor or is not satisfied with their supervisor’s response, he/she is encouraged to speak with a board member. Supervisors and managers are required to report complaints or concerns about suspected ethical and legal violations in writing to the Board Chairman, who has the responsibility to investigate all reported complaints. Employees with concerns or complaints may also submit their concerns in writing directly to their Director. All complaints and their resolution and will be reported at least annually to the Board, and any compliance activity relating to accounting or alleged financial improprieties will be reported promptly to the Board Treasurer.
Acting in Good Faith Anyone filing a written complaint concerning a violation or suspected violation must be acting in good faith and have reasonable grounds for believing the information disclosed indicates a violation. Any allegations that proves not to be substantiated and which proves to have been made maliciously or knowingly to be false will be viewed as a serious disciplinary offense.
Confidentiality Violations or suspected violations may be submitted on a confidential basis by the complainant. Reports of violations or suspected violations will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation.
Handling of Reported Violations The ACI Board Chairman will notify the person who submitted a complaint and acknowledge receipt of the reported violation or suspected violation. All reports will be promptly investigated and appropriate corrective action will be taken if warranted by the investigation.